Mystic Design and Print  Marketing solutions for your business
Design Services from Mystic Design and Print Print Services Offset and Digital Full Color Printing with Finishing Options from Mystic Design and Print Web Site Design Packages Starting at $299 - Mystic Design and Print Marketing Services from Mystic Design and Print Products Offered by Mystic Design and Print Pricing List from Mystic Design and Print Testimonials from Customers of Mystic Designand Print Contact Mystic Design and Print for More Details Place Order with Mystic Design and Print

   Frequently Asked Questions (FAQ)

Dedicated to Quality Color Printing

Color Wheel to answer Frequently Asked Question at Mystic Design and Print

Image Quality Description Title
Low Resolution VS High Resolution Image
High Resolution
300 DPI
Low Resolution
72 DPI

High Resolution images are required for high quality
printing. See explanation of "What is Image
Resolution and why does it matter"
Print Production and Turnaround.


Hours of Operation and Contact Info.
Graphic Design Production
Print Production and Turnaround
Finishing and Specialty Print Items

Order Cancellation - Refunds
Accepted Forms of Payment
Web Site Production
Terms of Agreement

      Hours of Operation and Contact Information

  Hours of Operation: Mon - Fri, 8 am - 5 pm PST
Contact Address: PO Box 1951, Sparks, NV 89432
Office Phone: (775) 846-8188
Customer Service Email:
Design Dept. Email:

Please mail files, job samples, images, return proofs, payments, and all correspondences to:
Mystic Design and Print, PO Box 1951, Sparks, NV 89432

      Graphic Design Production

Spacer What is a Vector Illustration or Line Art?
Vector graphics produce an image scalable to any size and detail, the quality of the image is limited only by the resolution of the display. Printing the image to paper will usually give a sharper, higher resolution output than creating the graphic for the web, but can use exactly the same vector data file.

  What is the difference between a Vector Illustration and an Image?
Vector graphics are a composition of points and lines/objects that can be scaled large or small.
An image graphic is built with pixels and only retain quality at present size, cannot be made larger without losing quality due to pixellation.

  Can I See What Fonts You Have Available?
We have hundreds of fonts. You are welcome to let us know what kind of font you’re looking for (simple, funky, bold, elegant, handwritten, old school, eroded, scary, etc.) or supply a sample of
a font that you like. We may not have the exact font, but we’ll have something close.

What is Safety Margin, Bleed, and Crop Marks?
Safety margin shows the outermost edge of where we can place important elements. If you put important information such as a song title or an important part of a photo right up against the crop line, some of it may get cut off. For that reason we keep verbiage and other important elements within the safety, 1/8” inside the crop marks.

Bleed is extending any color, photo, or design elements past the cut line. Bleed gives the print shop a margin of error when trimming, so that if the cut is a little off, the white of the paper won’t show along the edge.

Crop marks show the print shop where to make the cuts for your project, to finished size.
(bleed is removed)

  What Kind of Proofs Will I Receive?
You will receive PDF proofs of your project, unless requested otherwise. If you do not have the latest Adobe Acrobat Reader you can Download Here. If you would like physical proofs there will be an additional fee (varies depending on project).

What Kind of File Types Are OK For Submission?
The preferred file type for submission of artwork is PDF. Native file types are ok, please outline or package fonts and images before submission. Native Indesign, Illustrator, Photoshop are acceptable.

Please make sure that your print file is output to 300 dpi, CMYK, with fonts outlined and bleeds and crops (if applicable) as a PDF file format. If you are submitting images; jpgs are preferred, but we can take tif, eps, psd, and word files.

      Print Production and Turnaround


What is the difference between CMYK and RGB color?
CMYK Is the four process colors used for printing. Black is added as a key for the other colors and is referred to as K - hence CMYK. When screens of the four CMYK “process” colors are combined in a dot pattern on paper, the human eye merges them into one color, producing continuous tone.

color space is used for monitors and TVs. When Red, Green, and Blue overlap they create cyan, magenta, yellow and white. The RGB color mode is capable of producing many more colors on screen than the Process (CMYK) color mode. This can pose a problem because many of the bright RGB images you may see on your computer simply cannot be reproduced on a printing press. RGB color mode is converted to CMYK for printing because that is how printers register the color build.

  What is Image Resolution and why does it matter?
Image Resolution is referring to the quality and size of the image, or DPI (Dots Per Inch). Images for the web are compressed and are not reccomended for use with print. High quality design demands high quality images. A low quality image is 72 DPI or less and a high resolution image is 300 DPI or more.

What is Pixellation and the Difference Between 72 DPI and 300 DPI?
Low Resolution images include 72 DPI (or Dots Per Inch) graphics captured from the internet,
or images taken on cameras not set to the highest quality. They will look fuzzy or out of focus; pixellated. This effect will only worsen as the image is increased in size. NOTE: Enlarging small images reduces overall print quality.

High Resolution images should be 300 DPI for greyscale and CMYK images, 1200 DPI for line art. Line art or vector art is high resolution.

  How long will my print order take to receive in-hand?
Standard print production takes 4-6 business days from artwork and pricing approval. Orders must be received by 10am PST for production to start same day. Specialty items may require additional time, up to 10-12 business days. Rush orders are available for an additional charge. Small orders (1,000 or less) can be run digitally and usually take 2-3 business days.

      Finishing and Specialty Print Items

  What is the difference between UV Coating and Aqueous coating?
Both are excellent finishes used to protect and enhance the appearance of the product. The biggest difference between UV Coating and Aqueous Coating is that UV Coating is glossier than Aqueous Coating. UV Coating is glossier and it will therefore show fingerprints and scratches more than Aqueous Coating. You are likely to find the choice between UV Coating and Aqueous Coating is really a personal preference and for that reason we offer both options.

      Print Order Cancellation and/or Refunds

  Can I cancel my print order?
Yes, there will be no cancellation charges if no artwork has started printing. However, if printing plates, dies or special stock has been ordered, or your order has already been produced, you will be responsible for charges incurred for your project.

  What if there is a mistake on my custom print order?
Should an error occur by Mystic Design and Print on your custom print order, the order will be reprinted free of charge. Please note that proofing for type size, font selection, design layout, ink color and stock selection is the responsibility of the customer. All orders will be proofed to the customer via e-mail for approval before any files are sent to production.

We are unable to make art modifications once approved and submitted for production. Errors approved by the customer are not eligible to be re-run free of charge, but may qualify for a discount. It is recommended that the art proofed to customer be carefully examined.

      Accepted Forms of Payment


What forms of payment do you accept?
All major credit cards via Paypal or Inuit Quickbooks with a 3.0% of total additional transaction fee. We offer free online payment provided by a link on your invoice issued through Inuit Quickbooks for deductions from your bank checking or savings account. We also accept and prefer cash or check. *There is a $25 returned check fee for all checks that are returned.

Due to the high volume of fraudulent order requests, placing a credit card order online will require a copy of your ID/DL and your Credit Card Front and Back before your order can be fully processed and sent to production.

      Privacy Policy

  Do you store sensitive personal information online?
No, all sensitive personal information is not stored online. We are able to store your business name, name, address, e-mail, and contact information. We do not store any credit card numbers, passwords, or any other sensitive material online. We do not share any personal information with any other entity for ensured customer privacy.

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